Sometimes we don’t say what we mean. I can shoot with my left hand, I can shoot with my right hand, I’m amphibious.” – Charles Shackleford, former NC State University basketball player Sometimes we don’t know what to ask. If your customers know the right questions to ask, then they probably don’t need you.” – […]
The 23 Essential Digital Marketing KPIs You Should be Measuring for Lead Generation
Your website traffic doesn’t matter. It’s only a vanity metric. What?? Yes, you read that right. Your website traffic shouldn’t be a core metric or key performance indicator (KPI). You should be fired if you’re an executive asking for traffic reports. Are you generating traffic reports because your management team demands it? Update your resume […]
6 Reasons You Need an SSL Certificate
How We Virtually Eliminated SPAM Complaints from Our Marketing Campaigns
You should reduce your SPAM complaints for at least these three reasons: Your email sending platform (MailChimp, Constant Contact, HubSpot, etc.) will suspend you if you have continued and excessive SPAM complaints. You are assigned a sender score by the internet service providers (Google, Microsoft, Apple, Yahoo, Comcast, etc.). When your sender score is low, […]
How to Keep Your Analytics from Betraying You
You weren’t lied to – you just asked the wrong questions. Ask the right questions and watch your business thrive beyond your expectations. Ask the wrong questions and needlessly pay the price of working with the wrong answers. Does your business depend on leads? (Hint: unless you’re selling commodities, you need leads.) Is your website […]
Why You Should Prune Your Email List – And Why You Won’t Do It
How to Use Advanced Sequences to Understand Your Customer’s Journey in Google Analytics
Understand your customer’s actions just before they become a customer and you’ll unlock the secrets of closing deals. Your peers will say you have the Midas Touch. Understand your customer’s actions after they become a customer and you’ll unlock the secrets of world class customer service. Your customers will rave about you and send more […]
Get Your Marketing Emails Out of The SPAM Folder
Domain Keys and Sender Policy Framework Records Must be Set Your Highness. I’ve received your correspondence and am honored to respond. Oh!? How did I know it was you? Because the letter was sealed in melted wax embossed with your official seal. That’s how it worked in the year 1818. How does it work […]
Using Google Tag Manager to Set Cookies & Custom Dimensions
Google Analytics is an endless rabbit hole of measurement and segmentation capability. Your reward for journeying into this rabbit hole is insights that go well beyond sessions, bounce rates, and conversions. As you begin to harness this power, you will start to understand what visitors do leading up to conversions and purchases on your site. […]
How To Get More Sales From Your Website Before You Go To Bed Tonight
Shawn drilled holes through me with his stare. Sitting in a booth at Abuelo’s, his hands clinched and his jaw tightened. Shawn just explained how he made a recent purchase, did all of the research before the purchase, and avoided any contact with sales people. He also told me about a recent campaign he launched […]